Privacy Policy
Introduction
Twyl LLC respects your privacy and is committed to protecting the personal information you share with us through our website, events, and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By using our website, you agree to the practices described in this policy.
Information We Collect
Personal Information
Information you voluntarily provide to us, such as:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed through third-party providers)
This information may be collected when you:
- Make a purchase
- Sign up for our email newsletter
- Register for events
- Contact us through forms on our website
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Referring website
This information helps us improve our website and services.
How We Use Your Information
We may use your information to:
- Process purchases and transactions
- Send receipts or order confirmations
- Provide customer service
- Send newsletters or marketing communications
- Share updates about products, events, or promotions
- Improve our website and services
- Comply with legal obligations
You may opt out of marketing emails at any time using the unsubscribe link included in our emails.
Email Marketing
If you subscribe to our newsletter or provide your email address during a purchase, you may receive marketing communications from us.
We may use email marketing service providers to manage subscriber lists and send communications.
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Payment Processing
Payments made through our website or at events may be processed by third-party payment processors such as **Square** or **Stripe**. These providers securely handle payment information in accordance with their own privacy policies.
We do not store full credit card information on our servers.
Cookies and Tracking Technologies
Payments made through our website or at events may be processed by third-party payment processors such as **Square** or **Stripe**. These providers securely handle payment information in accordance with their own privacy policies.
We may use your information to:
- Remember user preferences
- Analyze website traffic
- Improve user experience
You can control cookies through your browser settings.
Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties who help operate our business, such as:
- Payment processors
- Email service providers
- Website hosting providers
- Analytics services
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable steps to protect your personal information using industry-standard safeguards. However, no method of transmission over the internet is completely secure.
Children's Privacy
Our services are intended for parents, educators, and adults purchasing children's books or attending events with children.
We do not knowingly collect personal information directly from children under the age of 18 without parental consent.
If you believe a child has provided personal information to us, please contact us and we will remove the information.
Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Twyl LLC
3290 Creamery Rd.
New Hope, PA 18938
hello@twyltrolley.com
